Our Terms & Conditions

Please take time to read through Greenwood Surfacing Limited’s terms & conditions. By accepting the quote, you thereby accept and agree with Greenwood Surfacing Limited’s terms & conditions.

Our Guarantee is conditional upon:

Resin Bound Surfaces

  • A suitable base (e.g. asphalt or concrete), or other approved substrate being provided i.e. firm, intact, clean, well-drained and strong enough for the intended use.
  • It is the responsibility of the buyer to inform Greenwood Surfacing Limited, of any existing and unwanted pooling prior to the application of the specialist resin coating. Whilst every effort will be taken to remove any reported pooling, Greenwood Surfacing Limited accept no responsibility for standing water or other drainage issues on existing surfaces or new surfaces laid by others.

Applies to All Surfaces

  • The Greenwood Surfacing Limited surface only being used for its specified application
  • Our ‘After Care & Maintenance’ guidance being followed.
  • Our guarantee does not cover sub-surface issues unless the underlying substrate was constructed and installed by Greenwood Surfacing Limited.

Regrettably our Guarantee does NOT cover:

For Resin Bound Surfaces

  • Drainage properties, and any variations caused by the ingress of fine material or any other causes.
  • Shadow casts across the surface under low level lighting.
  • Mineralogical variations (including rust spotting) in the stone which have an effect on its physical, mechanical, or aesthetic properties.

Resin Bound Surfaces & Asphalt Surfaces

  • Damage caused by forceful impact, excessive point loads (incl. high heeled shoes), other mechanical damage and abnormal usage (e.g. speeding delivery vans or other fast-moving vehicles causing excessive tyre marks & scuffing; turning the wheel whilst vehicle is stationary (power steering) which results in abrasive circular marks). Abnormal & heavily trafficked areas speed up the deterioration of the surface, especially when 3-point turns are regularly applied.
  • Damage caused by sink-age, deformation, reflective cracking, tree roots, stress point cracking, frost heave or any other failure of the underlying layers.

Asphalt Surfaces

  • Applying a new tarmac (asphalt) surface to a seemingly good existing layer, may encourage dormant weeds to germinate. Greenwood Surfacing Limited takes no responsibility if this unforeseen problem occurs.
  • Tyre damage caused to the tarmac (asphalt) surface, during excessive hot weather.

Applies to All Surfaces

  • Damage or staining caused by water, chemicals, fuels, solvents or any other aggressive external agent.
  • Damage due to repairs, or other work, carried out on the surface, on underlying layers or due to repairs or work carried out on an adjoining area.
  • Surface changes due to natural weathering or normal wear and tear.
  • Greenwood Surfacing Limited will not be held responsible for weed growth from underlying surfaces unless we have undertaken full construction. Weed control on existing surface is down to the client to have suitably treated the surface prior to our commencement of works.
  • Consequential and indirect losses.

Payment Terms & Conditions

  • All work is subject to VAT at the standard rate wherever applicable.
  • Payment terms are strictly upon completion of work (residential clients). Commercial work payment terms are 28 days from date of invoice.
  • Prices are based on information available at the time of quotation. We reserve the right to change our rates at any time if information provided to us is changed or proved to be incomplete at time of tender.
  • Although every care is taken in our initial surveys, there is always the possibility of unforeseen circumstances, usually below ground and although rare, Greenwood Surfacing Limited reserves the right to review the contract and associated costs.
  • Greenwood Surfacing Limited reserve the right to revise our quotations at any point during the course of works if specifications change from our original quotations.

Customer Aftercare & Maintenance

Resin Bound Surface

Whilst every effort has been made to ensure that your Resin Bound surface is of the highest quality, it will look better and last longer if a few simple maintenance procedures are adopted.

Normal Use

Resin Bound surfaces are intended to be used by normal pedestrian or vehicular traffic for which they have been designed. Protection should be provided wherever possible against abnormal damage.

Abnormal Use

Heavy objects, such as waste skips, should not be dragged across the surface and protection should be provided during building and construction work to avoid unsightly contamination from oil, grease, cement and dirt. Spillage of solvents should be avoided as these will soften and damage the resin binder.

Moss & Algae Growth

Weed growth should be treated prior to surfacing and it is highly unlikely that any new growth will be sustained. Periodical application of a proprietary moss and algae killer, such as “algon”, in accordance with the manufacturer’s instructions, will remove and prevent any regrowth.

Ingrained algal growth can be removed and the colour of the original surface restored by the application of a strong bleach solution. This should be used in accordance with the manufacturer’s guidelines and local environmental constraints. After application, the surface should be well rinsed with clean water.

Weed Resistance

Due to its construction, the Resin Bound surfaces are highly resistant to weeds. However, no matter how much care is taken, weeds may occasionally appear on any surface, including resin based systems, usually as a result of windblown seeds.

Small numbers of weeds can be removed by hand without damaging the surface. If the weeds are removed by hand, it is important to ensure that the full root of the weed is extracted, not broken off.

Some weeds are more prolific if they are simply cut off at surface level. If the weeds are deep rooted, it is advisable to kill them off with an appropriate weed killer. Localised areas of weed seeding infestation can be treated with domestic weed killers without causing damage to the surface.

Routine Maintenance

Keep the surface regularly swept clean with a stiff broom and hose with clean water.

Cleaning

Chewing gum removal: Removal of individual pieces of gum can be carried out by treating each piece with a freezing spray and then scraping off the hardened gum with a wall/paint scraper.

Washing

Washing can be carried out using a portable pressure washer (up to 150 bar rating) to remove dirt, grime and moss. Providing care is taken not to damage the surface with excessive pressure. Only cold water should be used and the water lance must be kept at least 200mm from the surface and a fan type jet used.

Cement or Concrete Marks

Cement or concrete marks can be removed with careful use of diluted hydrochloric acid or a proprietary cement remover, immediately followed by a thorough rinsing with clean water.